Patron Information


Here are some tips to make your experience at the ballet an enjoyable one.

Health Protection

If you find yourself feeling unwell on the day of your performance, please stay home and take care of yourself! Please contact your theater box office if you wish to arrange a refund.

Theater Locations & Parking Information

Orpheum Theater
409 S. 16th Street, Omaha, NE 68102
Box office: Ticket Omaha, (402) 345-0606 or (866) 434-8587

Paid parking is available in the OPPD Energy Plaza garage. The Skylink takes you directly to the balcony level of the theater. Lot parking at 15th and Howard is available for $10. Meters run 9 a.m. to 9 p.m. Monday through Saturday.

Hoff Family Arts & Culture Center
1001 South 6th Street, Council Bluffs, IA 51501
Box office: (712) 890-5601
Driving directions from Omaha

Parking is available in the lots south of the building and directly west across the street from the main entrance. Parking also is available on surrounding streets except where posted. Please do not park in the small lot to the east of the building.


The Nutcracker Boutique will be open in the lobby with an array of unique Nutcracker-themed keepsakes and American Midwest Ballet logo apparel available for purchase. Proceeds from boutique sales help support AMB. Thank you for shopping with us!


We have resources available that you may want to download before the performance to enhance your experience.

  • Program book: Check out the program before the show! Click to view. If you like, you can save this link to your phone so you can review the program at the theater before the show starts.
  • Social narrative: For families with a member on the autism spectrum, we’ve prepared a booklet to help you get ready for the performance by showing what facilities are available and what to expect. Click to download the version for the Hoff Family Arts & Culture Center or the Orpheum Theater. Our venues also have sensory kits and quiet areas available for use by families with a member on the autism spectrum – ask at the box office for information.

Plan Your Arrival

Please allow yourself plenty of time to find parking, get into the theater, use the restroom, find your seat, and read the program. At the Orpheum, the box office and outer lobby open 90 minutes prior to curtain time; the main lobbies will open 60 minutes prior to curtain. At the Hoff Family Arts & Culture Center, the box office and lobby will be open one hour prior to performances. The house opens one-half hour prior to the performance at all venues.

Late Seating

To ensure an enjoyable experience for patrons, late seating is restricted. If you arrive after the performance begins, you may be seated in an alternate section until intermission.


The full performance is approximately 1 hour 30 minutes with intermission.


  • At the Hoff Center: Restrooms are across the lobby from the theater, next to the McCormick’s 1894 bar area. To reach the restrooms, go up the steps and around the corner to the left. To reach the restrooms without using the steps, take the elevator next to the box office and choose floor 1 for access to the McCormick’s 1894 level. When you are finished, return to the elevator and choose floor 1R to return to the lobby level.
  • At the Orpheum: Restrooms are available off the main floor lobby, on the upper level, and on the lower level. The restrooms on the lower level are larger and often have shorter lines. Family and accessible restrooms are at the bottom of the stairs at the right of the main floor lobby.

No Recording

Photo and video recordings of the performance are not allowed.

Orpheum Theater Entry Inspections

Omaha Performing Arts has asked us to share the following statement:

Omaha Performing Arts is committed to providing the highest standard of safety. All guests entering the Orpheum Theater will be required to pass through a security check. Guests are also subject to visual and bag inspections. The box office opens 90 minutes prior to curtain time; the main lobbies open 60 minutes prior to curtain time. Lines can often get congested with last minute arrivals. Plan on arriving early to avoid lines and allow enough time to pass through security and find your seats.

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