Orpheum Theater
409 S. 16th Street, Omaha, NE 68102
Box office: Ticket Omaha, (402) 345-0606 or (866) 434-8587

Orpheum ticketing:

• Log in at wallet.ticketomaha.com with the credentials used to purchase tickets and present the revolving QR code for access.
• You can share tickets with others any time after purchasing.
• Present the revolving QR code for access – no screenshots or printing.

Construction updates

Please give yourself extra time to navigate construction near the Orpheum Theater.

For Omaha streetcar construction:

• There are lane restrictions on Harney Street between 19th and 16th Streets.
• The 16th Street northbound lane is closed from Howard to Harney Street.  This will limit access to the drop-off area of the venue.
• The Harney Street bridge is closed through December 2025.

For Mutual of Omaha Construction:

• 14th Street is closed between Douglas and Farnam Streets.

Arriving at the Orpheum:

• Prepay to reserve $10 event parking starting two hours before performances in the OPPD Energy Plaza garage (1666 Howard St.) using the ParkMobile app or use a credit card at the gate (cash not accepted.) Reservations may be purchased ahead of time and the digital permit should be shown at the parking entrance.
• 14th Street is closed between Douglas and Farnam Streets for Mutual of Omaha construction.
• The box office opens two hours before the event, and lobbies open 90 minutes before the event. Seating begins 30 minutes before the show.
• Express security scanners will provide a touchless experience that does not require emptying of pockets or bags.
• Please have your mobile tickets ready to be scanned when entering the Orpheum.
• Food and drink are available for purchase by credit or debit card only. Convert cash to card for free at the House Manager’s desk.

Hoff Family Arts & Culture Center
1001 South 6th Street, Council Bluffs, IA 51501
Box office: (712) 890-5601
Driving directions from Omaha

• Free parking is available in the lots south of the building and directly west across the street from the main entrance. Parking also is available on surrounding streets except where posted. Please do not park in the small lot to the east of the building.
• The box office and lobby will be open one hour before the event. Seating begins 30 minutes before the show.

Boutique

Be sure to visit the boutique in the lobby with an array of unique keepsakes and AMB logo apparel available for purchase. Proceeds from boutique sales help support AMB. Thank you for shopping with us!

Resources

We have resources available that you may want to download before the performance to enhance your experience.

• Program book: Check out the program before the show! You can download the PDF file here. If you like, you can save this link to your phone so you can review the program at the theater before the show starts.
• Social narrative: For families with a member on the autism spectrum, we’ve prepared a booklet to help you get ready for the performance by showing what facilities are available and what to expect. Click to download the version for the Orpheum Theater or the Hoff Family Arts & Culture Center. Our venues also have sensory kits and quiet areas available for use by families with a member on the autism spectrum – ask at the box office for information.

• Program book: Check out the program before the show! You can view or download the PDF file here. If you like, you can save this link to your phone so you can review the program at the theater before the show starts.
• Social narrative: For families with a member on the autism spectrum, we’ve prepared a booklet to help you get ready for the performance by showing what facilities are available and what to expect. Click to download the version for the Orpheum Theater or the Hoff Family Arts & Culture Center. Our venues also have sensory kits available for use by families with a member on the autism spectrum – ask at the box office for information.

Late Seating

Please allow plenty of time to reach the theater to account for possible delays caused by traffic or parking. To ensure an enjoyable experience for patrons, late seating is restricted. If you arrive after the performance begins, you may be seated in an alternate section until intermission.

Duration

The full performance is approximately 2 hours with intermission.

Restrooms

• At the Orpheum: Restrooms are available off the main floor lobby, on the upper level, and on the lower level. The restrooms on the lower level are larger and often have shorter lines. Family and accessible restrooms are at the bottom of the stairs at the right of the main floor lobby.
• At the Hoff Center: Restrooms are across the lobby from the theater, next to the McCormick’s 1894 bar area. To reach the restrooms, go up the steps and around the corner to the left. To reach the restrooms without using the steps, take the elevator next to the box office and choose floor 1 for access to the McCormick’s 1894 level. When you are finished, return to the elevator and choose floor 1R to return to the lobby level.

No Recording

Photo and video recordings of the performance are not allowed.